Privacy Policy

This Privacy Policy discerns your privacy rights in regards to collection, use, sharing and storage of your personal information to carry out your transaction request. It applies to any sort of access to Smart Card network.

Scope and Consent

By using our Smart scratch card with the valid PIN codes, you agree and acknowledge that you have read and understood this Privacy Policy clearly and automatically bound by the Privacy Policy. If you do not agree with this agreement, you may opt not to use Smart Scratch Card.

Personal Information

Personal Information shall mean any information that can be used to carry out your transaction, such information shall only be collected, used, and disclosed in accordance to this Privacy Policy with your consent as per the law.

Information Collected

Smart Card Company collects user provided Information such as PIN codes, Bank and Financial Institution’s account along with IP address, internet service provider, Mobile number, and approximate location.

Use of Information

Smart Card Company shall use collected information to present efficient and secure deposit or payment services, to verify account number and balance and to provide support for clients in order to resolve disputes in matter subjected to the extent of such transaction as well.

Sharing of Information

Smart Card Company does not disclose any information to other parties besides its affiliates to the extent of transaction. We may divulge such information on written request of law enforcement agencies for conducting criminal investigations in compliance with Prevailing law of Nepal.

Protection of Information

Smart Card Company implements procedural and technical security processes to ensure the best protection for your information by applying SSL Certificate, which means all personal information like Pin codes and account number are encrypted before being transmitted through the Scratch card for transaction.

Access to Information

Our clients are always permitted to access about the information of their transaction with us anytime. But Smart Card Company may charge nominal fees to access this information.

Contact Us

You may contact us for any concerns that you may have through our contact details which may be found in our website (

We also encourage our client to contact us for any query, remarks and suggestions regarding our Privacy Policy.