PRIVACY POLICY


This Privacy Policy discerns your privacy rights in regards to collection, use, sharing and storage of your personal information to carry out your transaction request. It applies to any sort of access to Smart Card network.

Scope and Consent

By using our Smart scratch card with the valid PIN codes, you agree and acknowledge that you have read and understood this Privacy Policy clearly and automatically bound by the Privacy Policy. If you do not agree with this agreement, you may opt not to use Smart Scratch Card. 

Personal Information

Personal Information shall mean any information that can be used to carry out your transaction, such information shall only be collected, used, and disclosed in accordance to this Privacy Policy with your consent as per the law.

Information Collected

Smart Card Company collects user provided Information such as PIN codes, Bank and Financial Institution’s account along with IP address, internet service provider, Mobile number, and approximate location.

Use of Information

Smart Card Company shall use collected information to present efficient and secure deposit or payment services, to verify account number and balance and to provide support for clients in order to resolve disputes in matter subjected to the extent of such transaction as well. 

Sharing of Information

Smart Card Company does not disclose any information to other parties besides its affiliates to the extent of transaction. We may divulge such information on written request of law enforcement agencies for conducting criminal investigations in compliance with Prevailing law of Nepal.

Protection of Information

Smart Card Company implements procedural and technical security processes to ensure the best protection for your information by applying SSL Certificate, which means all personal information like Pin codes and account number are encrypted before being transmitted through the Scratch card for transaction.

Access to Information

Our clients are always permitted to access about the information of their transaction with us anytime. But Smart Card Company may charge nominal fees to access this information.

Security

Your safety is of central priority our company, no matter where you deposit of pay, our security is always facilitated. So deposit or pay freely with peace of mind.

Transmission and Identity

Our Company always concerned with safeguarding the security of the data of your transaction. We monitor each and every transaction 24/7 to help prevent your transaction with heavily guarded PIN codes. Smart card is secured by SSL Certificate, which means all information about your transactions is encrypted before transmitted by using our Smart Scratch card. When you deposit or pay funds from smart scratch card by entering authentic PIN codes, we communicate with settlement bank for commencement of transaction at real time basis with highly secured connection with our network, and send conformation massage to you immediately after success of your transaction.

Use and Sharing of Information

When you deposit or pay with our smart scratch card, Smart Card Company shall use collected information to the extent of user request. Smart Card Company does not disclose any information to other parties besides its affiliates to the extent of transaction. Such information may divulge on written request of law enforcement agencies for criminal investigations, if law requires so.

Data Protection

Our Company safeguards data of your transaction through Digital Certificate for URL- Web or GPRS access, Encrypted SMS syntax from App, Firewall for data and web/application server, and Hosted in State of Art Data Center with DR Plan, NAS Storage Data Saving and Local Office with Firewall.